Manager-Repair & Maintenance
Job Description: Senior Operations Manager
Location: Mumbai
Company Overview: Zypp Electric is a leading provider in the electric vehicle (EV) industry, committed to sustainable mobility solutions. We are expanding our operations and seeking a dynamic Operations Manager for our EV Repair Hub in Mumbai
Job Summary: We are looking for an experienced Operations Manager who will oversee the establishment and management of our EV Repair Hub. The ideal candidate should have a proven track record in managing operations in a similar geography and role, capable of building and leading a team of 25 technicians from the ground up.
Key Responsibilities:
- Establish and manage day-to-day operations of the EV 2W Repair Hub.
- Recruit, train, and supervise a team of 25 technicians, ensuring high performance and adherence to quality standards.
- Take complete ownership of operational efficiency, addressing administrative, infrastructure, and personnel issues promptly.
- Lead by example, demonstrating a hands-on approach to problem-solving and maintaining a high level of ground ownership.
- Ensure hub compliance with company policies, safety standards, and regulatory requirements.
- Collaborate with stakeholders to optimize processes and improve operational effectiveness.
- Maintain a highly result-oriented focus, consistently achieving operational targets and KPIs.
Required Skills and Qualifications:
- Proven experience (9-10 years) in a similar role within the EV or automotive industry.
- Demonstrated success in building and managing teams of 30+ members, particularly in vehicle repair or maintenance operations.
- Technical proficiency with a solid understanding of EV 2W repair processes.
- Ability to troubleshoot technical issues and implement effective solutions.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, capable of working effectively with diverse stakeholders.
- Residency within 15km of the hub location is required to ensure timely response and availability.
Preferred Qualifications:
- Bachelor’s degree in Engineering, Business Administration, or a related field.
- Experience in startup or rapid-growth environments is a plus.