To resolve the customer queries through Tickets and call
A bachelor’s degree in administration or a related field.
A minimum of 2 years experience.
Voice Process for welcome calls
Immediate Joiners
Knowledge of CRM systems.
Serve as a point of contact for customer support and complaints via phone calls
Maintain appropriate documentation and records of customer interactions
Proactively gather and utilise customer feedback and suggestions
Communicate to customers during outbound phone calls
Knowledge of Excel, Word & Spreadsheet.